Privacy Policy
1. Who We Are
SilentEra AI Voice ("SilentEra", "we", "our", or "us") provides AI text-to-speech services through Android, iOS, desktop, and web properties, including silentera.media. This policy explains what data we collect, how we use it, and your choices.
2. Information We Collect
- Account data, such as your email address, sign-in identifiers, and basic profile metadata from Google Sign-In.
- Product usage data, such as text generation requests, selected voice profiles, and generation history needed to provide the service.
- Billing and transaction data, such as purchase tokens, product IDs, order status, and credit balance updates.
- Technical and diagnostics data, such as device identifiers, app version, IP, and error logs.
3. How We Use Data
- Authenticate users and secure account access.
- Deliver text-to-speech generation and maintain request history in your account.
- Process and verify in-app purchases from supported app stores and web payment providers.
- Improve reliability, prevent abuse, and provide support.
- Comply with legal obligations, fraud prevention, and security requirements.
4. Data Sharing and Third Parties
We do not sell personal data. We share limited information with essential processors only where required to operate the service, including identity providers, hosting infrastructure, payment verification providers, and security tooling. These processors are bound by agreements that restrict their use of your data to the services they provide to us.
5. Data Retention
We retain account and transaction records as needed for service continuity, fraud prevention, accounting, and legal compliance. We retain data for no longer than necessary for these purposes. Generation history and account profile data are deleted on request, subject to records we are legally required to keep.
6. International Transfers
Your data may be processed on servers located outside your country of residence. We use appropriate safeguards where required by applicable law.
7. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal data, and to object to or withdraw consent for certain processing. You may submit requests by contacting contact@silentera.media. To request account deletion, see our Account Deletion page.
8. Security
We use industry-standard security measures, including encryption in transit (HTTPS/TLS) and access controls, to help protect your data. No method of transmission or storage is 100% secure.
9. Children
SilentEra AI Voice is not intended for children under 13 (or the equivalent minimum age in your jurisdiction) without parent or guardian consent.
10. Changes to This Policy
We may update this policy from time to time. Material updates will be posted on this page with a revised "Last updated" date.
11. Contact
For privacy questions, requests, or complaints, contact contact@silentera.media.